Become a PREMIUM MEMBER with Just N5, 000 and get Student leads and Referrals....    Upload your Business Profile and Training Courses for FREE.. 100% FREE….     Video Ad and Banner Ad for N5,000Per Month ’ Contact us at     FREE Video for all Premium Members. Upload your course video now.. FREE.

The Principles of customer service – Retail

Contact Trainer

Contact the Course Organizer

To inquire about this course, complete the form below to send a message to the course organizer.

Get 10% Discount Register Now

This one-day course provides the fundamental framework to base your customer service on. It provides participants with invaluable skills and techniques essential to service professionalism.

What will delegates learn?

• An understanding of the value of retail to the customers
• The importance of excellent customer service
• The skills of effective communication
• How to listen to customers and respond effectively to their needs
• The lifetime value of a customer to the business
• The five key principal commitments that enable staff to ‘go the extra mile’

The benefits of the programme

• Encourages customer loyalty – happy customers become repeat customers
• Reduces costs to attract new customers
• Helps businesses gain competitive edge – be known as a business who puts the customer first

Venue: LCCI Conference & Exhibition Centre,
Behind MKO Gardens
Six (6) Storey Blue building
Opp. Lagos-Ibadan Expressway

Comments are closed.

    Supplier/Trainer Info

  • Name:

    Rising Light

  • Email:

  • Mobile Number:


Copyright @ . All right reserved by Nigeria Training Network
Subsidiary of NTN Associates