12 Allen Avenue, Ikeja, Nigeria
- Webinar & Seminars
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• A one-day course, which transforms your frontline staff into an effective sales team who not only listen to the customers’ needs but maximize on those needs, whilst still giving great service.
• The programme is an excellent follow-up to the Principles of Customer Service – Retail.
What will delegates learn?
• An understanding of the sales cycle and how to influence customer purchasing decisions
• The value of knowing their products/services by listening to the needs of your customers
An understanding of the impact of
• ‘moments of truth,’ looking at the business through the eyes of the customer
• The benefits of selling beyond the basics
The benefits of the programme
• Equips your team with the confidence and skills to sell
• Helps businesses to maximize profit from its most valuable resource – staff!
• Encourages your team to sell more of the right products and services
Venue: LCCI Conference & Exhibition Centre,
Behind MKO Gardens
Six (6) Storey Blue building
Opp. Lagos-Ibadan Expressway
- October 23, 2015 @ 9:00am - 5:00pm